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HP Officejet Pro 8610 e-All-in-One
macOS 10.15 Catalina

Hi there,

 

I have a HP Officejet Pro 8610 e-All-in-One that has not been functioning. I was having trouble with it as the older cartridges were not working anymore. I bought a new set and now it is currently asking for the print cartridges that came with the printer (?!) and it will not let me bypass this screen. Is there any way to work around this? 

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