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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎05-10-2021 02:34 AM

HP Recommended
Product: ENVY 5532
Operating System: macOS 10.15 Catalina

HP Smart APP was update recently to fix some bugs... Now another issue appears when scanning document. If you open the scan page, one has the option to select the preset "photo" or "document". When selecting the option "document" the APP does not accept this and blocks (wheel keeps spinning). Only option is to use the photo setting.

Looks like a new bug. Restarting the computer has no effect.

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