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‎05-13-2021 06:20 AM

HP Recommended
Product: HP Deskjet 1112
Operating System: macOS 11.0 Big Sur

Hello,

I have a brand new printer that I am unable to use with my Macbook Pro, OS Big Sur 11.3.1.
I followed the instructions in the box, downloaded HP Easy Start, which recognizes the printer is there, then I download HP Smart to finish the installation and it says it "cannot find printer". I have done this about 12 times.

I also followed the instructions found on this previous forum post, uninstalling previous software, resetting the printing system, etc:
https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Deskjet-1112-mac-os-10-12-3-won-t-print...

Unfortunately it seems that these steps are out of date because when you get to this step:
"Restart the MAC and connect the printer to your computer and run an Apple update. 

HP Printers - Installing a Mac Printer Driver Using Apple Software Update"..... this website leads you to "Apple no longer provides HP print drivers through Apple Software Update (ASU)."

I would like some advice please. It's been a week of me trying to figure this new printer out and I can't seem to get it done. I need to use it... hence buying a printer.

Thank you

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