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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-16-2021 04:43 PM

HP Recommended

The "remove and reinstall ink cartridge" error message appeared just after I changed my internet service. My printer is set up wirelessly and connected to my new internet service. I have tried every version of hard reset that I could find.

 

I also use non HP cartridges and they were working just fine until the internet service change. Not sure if my problem could also be related to a recent firmware update. I was trying to find a download for a previous version of the firmware, but I can't seem to find one for the HP 4522, only other models. This is an older printer, manufactured in 2015, so in theory it should be eligible for a firmware downgrade. I would like to try this.

 

Any advice on how I might fix? and whether it is a firmware update problem or maybe has to do with my change in interne

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