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‎05-27-2021 02:48 PM - edited ‎05-27-2021 02:48 PM

HP Recommended
Product: LaserJet Pro 200 color MFP M276nw
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

When using HP Smart on my Windows PC, i can print on my  LaserJet Pro 200 color MFP M276nw without problem. (The printer is set up as a network printer). When I want to scan to the computer, the printer stalls with the message "Scanning to computer" and on the computer I get the message "Scanner not found". 

HP Scan and Print Doctor did not provide help, drivers and software are up to date, power cable was unplugged and plugged back in without improvement. 

Any suggestions what I can do? Thank you.

PS: When I scan via HP Smart on my iPhone, i can scan without a problem.

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