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‎06-03-2021 07:30 AM - edited ‎06-03-2021 07:35 AM

HP Recommended
Product: HP Officejet 4500
Operating System: Microsoft Windows 10 (64-bit)

I've had this printer for many years and have had no issues.  I recently installed a new HP ink cartridge and now it is printing text shadows.  Printing from chrome and PDFs usually print shadows and when printing from word there are no shadows.  I've searched pretty extensively online and have not found a solution.  This printer is pretty much useless to me right now. 

 

https://imgur.com/3EQcNF3

 

20210603_082738.jpg

 

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