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‎06-03-2021 05:05 PM - edited ‎06-03-2021 05:05 PM

HP Recommended
Product: OfficeJet Pro 9015e
Operating System: Microsoft Windows 10 (64-bit)

This printer worked fine for months. Then I had to reinstall it and it stopped printing. You'd print things and nothing would happen. Eventually I tracked the problem down to the WSD port. I would change the port to TCP/IP with the correct IP address and it would work fine... once. Then it insists on resetting the port to WSD, and then I print and nothing happens. I have to keep resetting the port to TCP/IP to get it to work. Clearly WSD is the problem. I tried deleting the WSD ports (there are two of them for some reason), but it won't let me; it says "Selected port cannot be deleted. The filename, directory name, or volume label syntax is incorrect." 

 

Can anyone please tell me how to get rid of this?

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