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06-06-2021 03:23 PM
Product: Officejet Pro 9020e
I got a new printer today and it wont' let me setup. First it said I needed use the setup ink cartridges, which I am using. I removed and reinstalled so many times now it is saying "New, unused cartridges must be used for startup." I have the setup cartridges installed. How do I bypass this or reset the cartridges? Really don't want to return printer.
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