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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎06-09-2021 11:27 AM

HP Recommended
Product: HP ENVY 4520
Operating System: Android 8.0 Oreo and older

Hello.

 

I've always successfully connected my inkjet HP to my smartphone via WiFi direct.

 

Problem:

 

Currently it happens that this seems no more possible. The WiFi direct is active on the printer. As usually I activate the WiFi on my device, then I go into the WiFi direct submenu, and here my device finds the printer. So I touch the printer tag on my smartphone, and it appears the connection request on the printer display, to be confirmed within 60 seconds.

 

Finally I touch OK on the printer, the connection process starts, but after several seconds it aborts, and the connection fails 

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