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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
OfficeJet Pro 9010
Microsoft Windows 10 (64-bit)

OfficeJet Pro 9010. When I try to scan to computer using the front panel from the printer, the printer does not use the adf. Instead it scans from the glas. By using the HP Smart on my computer, it is possible to select "use adf" and this works fine.

So is it normal that the printer doesn´t use the adf when scanning to computer via front panel?

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