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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-24-2021 01:26 PM

HP Recommended
Product: HP 7310

Have experienced printing problems on HP Officejet7310 since updating to windows10 on my PC earlier this year, firstly with colour and lately with b/w too. Now I can't print any document. It will go through the print motions but produced a ghost image of what should be printed.

I've twice tried replacing the cartridge but keep getting "alignment failed" message after inserting the new cartridge.

I get a very very weak image printedb but it is constant down the page (ie not good to start then fading out... as when out of ink).

 

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