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HP Recommended
HP 3760 Deskjet printer
Microsoft Windows 10 (64-bit)

HP 3760 all-in-one printer and Windows 10 laptop.

 

Hi,

I've just bought the HP 3760 printer and I'm trying to download and install the HP Smart app to carry out the setup.  When the Microsoft Store window opens for this app and I click on the 'Get' button, nothing happens.  No error messages appear either.  From reading other recent posts, I understand there has been a problem with the Microsoft Store recently - is this still the case?

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