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06-29-2021 01:02 PM
Product: HP 6960
Operating System: Other
I have HP officeJet pro 6960 printer , and my phone is Redmi Note 4 (android version NRD90M 7.0) .
I downloaded the HP SMART mobile application (+ HP Print Service Plugin ) to my phone , and tried to print a doc / docx file via this application (into "print documents " screen) , but I saw that the application wrote on those files : " File type not supported"
I can print PDF file via this application.
Why I can't print doc/ docx via HP SMART application ?
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