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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎07-13-2021 02:18 PM

HP Recommended
Product: HP Color LaserJet MFP M180nw
Operating System: Microsoft Windows 10 (64-bit)

I am trying to connect my printer to a new WiFi network.

 

I have followed the online instructions (see below) to hold down my Wireless and Cancel buttons, but no success. 

 

Any advice or help?

 

Restore the network defaults from the printer to place it into first-time wireless setup mode.

  • Most HP printers with a touchscreen: On the printer, select Restore Network Defaults from the Wireless Settings

     

  • Most HP printers without a touchscreen: Press and hold the Wireless and Cancel buttons until the Wireless and Power lights blink.

  • HP Laser printers: Press and hold the Wireless button until the Attention light blinks. The printer might restart.

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