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‎07-24-2021 03:30 PM - last edited on ‎07-27-2021 12:25 PM by Retired

HP Recommended
Product: HP Envy Photo 7855
Operating System: Microsoft Windows 7 (64-bit)

Hello, HP Community Members,

 

After a power outage, my HP printer got a blue screen and flashing buttons with the error code "B8049FBC."
I restarted it and it worked fine for a few minutes, then it gave the same error again.
I checked and it appears the drives are up to date.

 

Kindly assist.

 

HP Envy Photo 7855 (img_01)HP Envy Photo 7855 (img_01)HP Envy Photo 7855 (img_02)HP Envy Photo 7855 (img_02)

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