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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎07-27-2021 10:31 AM

HP Recommended
Product: OfficeJet Pro 8028e
Operating System: Microsoft Windows 10 (64-bit)

I am trying to enable scan to computer.  When I open HP smart and go to the scan tab I get the below message.  I set the printer up and do not remember locking anything.  How do I unlock this?

 

Thanks

Dominic

 

Scan to Computer Webscan   You cannot use this function because it has been disabled. For more information, contact the person who set up the printer.
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