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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎07-29-2021 10:48 PM - last edited on ‎08-02-2021 06:53 AM by Retired

HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: **https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/Cannot-Get-Printer-Apps-Access-Denied/m-p/8101...

 

 HP created this problem with their web apps and now does not want to fix it.  I have only bought HP printers for 30 years but their customer service has gotten so bad in last few years. So this is last HP printer for me.

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