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Common problems for Connectivity Issues
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‎07-30-2021 10:03 AM

HP Recommended
Product: HP desk jet Ink Advantage 3775
Operating System: Microsoft Windows 10 (32-bit)

Hi. We recently changed ISP and when I tried to connect the printer to the new router,  the EWS asked for username and password which unfortunately, I forgot or lost. I've researched and tried all the methods I've seen on forums but nothing worked. I've read some had resolved their issues by following the steps sent to them thru private message. Can I also have someone look into this and send me a PM on how I can resolve my problem?

 

I have HP DeskJet Ink Advantage 3775 model. Also, we had a firmware update, the version we have now is LAP1FN2020BR. I tried several reset methods (power+6cancel, unplug/plug, colorcopy+resume, cancel+wireless but nothing worked. Thanks in advance. 

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