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‎08-19-2021 09:23 AM - last edited on ‎08-19-2021 12:19 PM by Retired

HP Recommended
Product: HP Envy7645

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.  

  

Original topic URL: https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/Latest-HP-Smart-update-scans-blank-page-from-D... 

 

I have an HP Envy7645 and I have the same issues.  Scanning works from the glass but not the document feeder.  It is connected to my desktop via usb and my laptop via wifi.  neither work.

 

Thanks,

 

John Wasko

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