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HP Recommended
HP Deskjet 3630
Microsoft Windows 10 (64-bit)

Hello Community,

 

I moved from Brazil to US and brought with me my HP Deskjet 3630 All-in-one, but unfortunately I cannot find the cartridge 664 in the local market. I did found some that says it should be compatible but once I tried to install it shows unknown error.

 

From what I saw at some other posts I might need a region reset. 


Can someone help me with that?

 

Thanks in advance.

 

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