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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
officejet pro 9025
Microsoft Windows 10 (64-bit)

I am trying to set up digital fax in the advanced setting in HP Smart App for windows 10.   Every time I try it says incorrect credentials, but my email & password are correct?   I did change my password a month ago, so how do I know if the printer has my correct password embedded in its system?  thanks for any help you can give me.   

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