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HP Recommended
hp deskjet 2130
macOS 11.0 Big Sur

Hi,

 

I am trying to install my deskjet 2130 on my macos Big Sur. If i go to system preferences my mac does fin the computer but is does not print. If i go to support.hp.com it tells me to install HP easy start. When i open the app, it finds the printer,  but doesn't install the driver because it has a better software option available for me: HP Smart.

I download HP Smart and this app does not find the printer while the HP easy smart and system preferences do find the printer.

Does anybody have an idea how to fix this?

I have downloaded/restarted/uninstalled/reinstalled

 

thanks

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