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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎09-09-2021 10:39 AM

HP Recommended
Product: HP Officejet Pro 8025
Operating System: Microsoft Windows 10 (32-bit)

We have 2 of the same printer in our office and both are having the same problem - brand new ink cartridges but we are getting vertical lines when we print photos. I used both the printer's printhead cleaner (multiple times) plus moved the printhead back and forth over a moist paper towel. I also made sure my firmware was up to date. I am at my wit's end, these printers are only 2 years old! 

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