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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (64-bit)

Printer Officejet pro 8025e

PC running Windows 10 64-bit

Connection via USB

 

1) Does anyone one know what happened to the option of 'manual' double-sided scanning (where you run the documents through the ADF, rotate them by hand to scan the other sides and the software sorts the pages for you) went? This existed on my old HP All-in-one printer. The HP Smart app which is the only driver I could find to download has very few options and this is not amongst them?

 

2) My researches led me to believe there would be a 'scan to editable document' option. Again, I cannot find this in the printer driver.

 

Can anyone help?

 

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