-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
09-27-2021 02:27 PM
Product: HP Envy Pro 6455 All in One
Operating System: Microsoft Windows 10 (64-bit)
I had this set up and connected to my wireless network when I first received the printer, but then I added a whole home mesh wifi system and my wireless network changed. Now I can't get the printer even into setup mode so that I can change the wifi settings so it can connect. I have been trying for the last 3 hours and I'm beyond frustrated at this point, I'm ready to box it up and send it back.
How do I get the printer into setup mode? How do I connect it to the wifi?
Solved! Go to Solution.
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.