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‎09-29-2021 12:44 AM - edited ‎09-29-2021 12:44 AM

HP Recommended
Product: OfficeJet Pro 8720

Hello. 

I have been using the HP Smart app on my Windows 10 computer to scan documents. A lot of the time the app crashes, but I was scanning in old children's work from my elementary school years through this app one night. I hit save and am not exactly sure where it saved to - I THOUGHT it saved to my school-linked OneDrive Account. I looked for the newer scanned documents and I did not see them. I was wondering if there was a chance that you could track my activity on HP Smart, or if you could tell me how to navigate the HP app/website to see my own history/saved documents, or even if the scanned documents were saved somewhere in the printer? I have an HP OfficeJet Pro 8720.

 

The files were over 20 years old, and I got rid of them after I saved them that night, so I can't even go back and re-scan everything. They were my entire childhood and I would do anything to get them all back. Please. What can I do to recover my childhood? 

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