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10-05-2021 10:55 AM
Hi, I've got a HP deskjet 3750 a year ago, it has been working absolutely fine. I turned it on today and it wouldn't print, it was connected but was just saying error in the printer queue. I used the HP print and scan doctor and it seems even more broken, it renamed the printer as "HP736A98 - scan only DO NOT DELETE" and when I went to print something it let me select it but will only print blank pages.
I've tried the obvious turn it off and on again for both printer and laptop. I've also tried removing the printer from the laptop settings 'printer and scanners' list and readding, it's come back with its old name but when I go to print it's still acting like it thinks its only a scanner!
Any ideas?
Thank you very much to anyone able to help!