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HP Recommended
HP Laser Jet Print Cartridge 35 A
Microsoft Windows XP

HP laser Jet print cartridge 35 A

 

I have had a different cartridge system in India for 18 yrs. I had a tech 3 hrs. away who handled all computer/printer needs.

I am 78, reassigned to America, and all is new. I am without a computer tech.

I put the cartridge in and the copy was blank.

I took out the cartridge, saw an orange tab, had no directions so I pulled the orange tab. Eventually the ribbon appeared.

Now I have an orange tab, 10 in. of plain ribbon, and 8 in of print ribbon with a thumb smear where I touched it.

What can I do now?

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