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Common problems for Connectivity Issues
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‎10-15-2021 11:58 AM

HP Recommended
Product: HP ENVY 5505
Operating System: Microsoft Windows 10 (64-bit)

I am trying to get my HP ENVY 5055 all-in-one printer to connect to my Acer Aspire 15E, a Windows 10 system.

I have made many attempts to connect this device wirelessly and failed, using both the Wireless Setup Wizard and the method of Restoring Network Settings. The HP Smart App seems to have two devices of this type detectable, but only one is mine. I get the message "Printer Could Not Connect to Wireless Network," but this is wrong, because I can open the queue up manually on the Printers list in my Windows Settings.

 

I'm wondering if I will have to get a USB cable and if that will work.

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