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Common problems for Connectivity Issues
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‎10-26-2021 06:45 PM

HP Recommended
Product: OfficeJet Pro 8030
Operating System: macOS 11.0 Big Sur

My HP OfficeJet Pro 8030 series has only been able to print from my iPhone's browser, PDF files on my computer (via Adobe), and the HP Smart App. I am unable to print directly from a document or webpage - instead, I have to download or screenshot the thing I'm trying to print and re-upload it into the HP Smart app. This is super redundant and time-consuming! 

My computer is able to wirelessly find the printer and send jobs to it without using the app. The printer is on and the app says the connection is steady. But any time I try to print something simple from something other than HP Smart or Adobe reader, the job just doesn't seem to send. It might show up in the printer queue for 30 seconds and then disappear. This has been the case since I've had the printer.

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