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HP DeskJet 3720
Microsoft Windows 10 (64-bit)

Hi!

 

I'm having issues installing my DeskJet 3720 wireless printer. After the installation (using HP Smart, which is recommended and should function as driver software) I get the message that the driver is unavailable. I've done several re-installations, removing the printer and the HP Smart software and installing them again. No use.  I've tried also PrintScan Doctor, no results. The message is the same - driver is unavailable. I've tried also removing driver files manually, doesn't help either. Some good advice is needed.

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