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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎11-05-2021 06:22 PM

HP Recommended
Product: HP ENVY PHOTO 7155
Operating System: Microsoft Windows 11

Printer will not go to touchscreen. It freezes on the opening screen after indicator graph goes across. I had Xfinity check my network & all is well. The touchscreen never appears and when I try to print something it says “no air printer found” so something is wrong with printer.

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