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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-08-2021 08:35 PM

HP Recommended
Product: HP Envy 5660 Printer
Operating System: Microsoft Windows 10 (32-bit)

Ink levels got low on my HP 5660 Inkjet Printer.  Replaced with HP's Instant Ink plan HP cartridge #62 black and tri-color.  It keeps saying on the screen, there is a ink problem/to replace cartridge.  I have unplugged, restarted it, taken the ink cartridge out multiple times now, re-inserted it  I cleaned the connections as directed and let them dry.  Started it back up several times now. and still it says there is an ink problem...…  I NEED my printer to work!!!  Thanks so much!

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