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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
11-17-2021 04:53 PM
Product: HP Deskjet 3050 All-in-one J610
Operating System: macOS 11.0 Big Sur
I accidentally purchased the wrong ink cartridges for my printer. I even went looking for the correct ones (61), and then saw a combo black/color pack and didn't even notice they were 60 cartridges. I didn't notice this until I loaded them into my printer and it said not compatible. Is there anything I can do in this situation, like an exchange or a coupon?
And does anyone have any tips about how to store these incorrect cartridges? they've been removed from the package and the sticker peeled off, I don't want them to dry out.
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