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HP 1020
macOS 11.0 Big Sur

I bought a MacBook Air and hope to use my HP 1020 printer with it.  I was following the advice kindly provided by ObafemiJoshua with installation by Pacifist.  I got to the screen where HP 1020 comes up.  Remembering that HP 1022 was the driver indicated, I foolishly clicked "-" on the add screen.  I should, at this point, have clicked on USE.  I would like to start over with the installation but cannot get out of the current attempt.  No searches have been productive,  Nor have my attempts to reset printer preferences.  Trying the latter just brings me back to the same garbled install screen.  How do I break free?  I am a new Apple user.

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