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‎11-27-2021 10:28 PM

HP Recommended
Product: Acer Aspire 3
Operating System: Microsoft Windows 10 (64-bit)

I have an OfficeJet 4650 printer and I am unable to print a word document.

I get a "File format error" message" that says "The file could not be opened because it is either corrupt or has an incorrect format."

 

Can anyone tell me how to fix this? I am running Microsoft Windows 10, not sure if it is 32 or 64 bit.

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