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Common problems for Connectivity Issues
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‎11-28-2021 04:13 PM

HP Recommended
Product: HP LaserJet cp1525nw

Hello, having an issue with my HP LaserJet cp1525nw printer and connecting it on the network. I’ve tried via Wi-Fi (wps) and it just reports “connection failed” after it tries to connect. I’ve tested WPS connectivity with another printer and it works without issue, highly doubt it is an issue with the router.

 

I then tried connecting via Ethernet (cat5) and no link detected (no light activity Ethernet port). Tried turning wireless off/on through the menu, rebooting, powering off, power draining, turning auto crossover on/off etc. Plugged in the Ethernet cable directly into a laptop and gets detected right away (so again, not a modem/router issue).

 

Unless there is an issue with the network card, is there any other menu option that might have network access administratively set off or something?

 

Please note, all manual suggestions have been followed. Hoping to find a more advanced suggestion that I can try, other than replacing the network card/board. I’ve also attached a config report.

 

Thanks.

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