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‎12-07-2021 04:22 AM

HP Recommended
Product: HP OfficeJet 7740
Operating System: Microsoft Windows 10 (64-bit)

Hi all, hope someone can help as this is driving me insane.

 

I have moved my business from my house where the printer was happily connected to my wireless network by WiFi into an office that has a secure wireless network for my use.

 

I set my computer and phone up to the network without any issue but have tried to do the same with my HP OfficeJet 7740. I have reset the network settings to put it into setup mode and run the wireless setup wizard from the control panel. It finds my network but when I select the network it just says 'trying to connect to the network' and then times out. It doesn't ask for my network SSD and password.

 

I have managed to connect it by USB and the printer works but this thing is huge and isn't good sitting on my desk so I really need to connect it wirelessly.

 

Can anyone help?

 

Thanks.

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