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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g.
macOS 11.0 Big Sur

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 Edit: It looks like they (may have...) have updated software in the printers that makes it impossible to use any ink that does not have the "Regional code" on the chip. That is what one of the support people linked me as a troubleshooting question... (not yet confirmed)

This issue looks like it has happened to hundreds of others. I have gone through all the trouble shooting. I have tried 3 different cartridges and ordered another from Amazon. None are working. My printer is out of warranty. I will just by an Epson if HP truly has made it impossible to use off brand inks. That is a real fast way to lose long time customers.

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