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‎12-15-2021 09:27 AM

HP Recommended
Product: Pavilion 15 cs3xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

Two weeks ago I noticed my battery life had severely diminished followed by the battery 601 prompt to appear at startup.

Now I notice a significant bulge underneath the touchpad. The notebook is almost exactly two(2) years old and no longer under warranty.

What are my options at this point for getting my battery replaced? Is there a recall I can take advantage of? If not what is the battery model I need to purchase for replacement and can anyone point me to directions for battery installation?

Thanks in advance.

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