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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎12-19-2021 08:36 AM

HP Recommended
Product: HP Deskjet 3630
Operating System: macOS 11.0 Big Sur

Hello!

I have a problem with my printer.

Printer is connected to the network with HP smart app. I want to change some settings in “Advanced Settings”. I click on it and a webui comes up. The problem is that it asks for a username and password what I don’t know. It prints that Password has been sent to the printer. I printed all the information pages but none of them was a password. 

Wireless connection was reseted 3x but over and over the same problem.

 

Pls HELP!

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