HP Deskjet 3630 admin password

[Kriqa]

Hello!

I have a problem with my printer.

Printer is connected to the network with HP smart app. I want to change some settings in “Advanced Settings”. I click on it and a webui comes up. The problem is that it asks for a username and password what I don’t know. It prints that Password has been sent to the printer. I printed all the information pages but none of them was a password. 

Wireless connection was reseted 3x but over and over the same problem.

Pls HELP!

[Betty0610 · Accepted solution]

@Kriqa

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[crotiger0605]

Hi @Betty0610, 
I have the same problem. I forgot my username and admin password. 

Can you please send me also the instructions how to reset the username and admin password.

Many thanks

[Betty0610]

@crotiger0605

Welcome to the HP Support Community.

Which Printer do you have?

Let us know 🙂

Thanks!

[cesarycarmen]

I've the same problem, I don't remember my admin password to change settings on the printer. Please can you send me the solution by private message?

[Betty0610]

@cesarycarmen

Welcome to the HP Support Community.

Which printer do you have?

Thanks!

[Nothing3]

Hi Can you help reset mine too? It's a 3630 all in one.

[Betty0610]

@Nothing3

Welcome to the HP Support Community.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

[crotiger0605]

Hi Betty,

I have the printer HP DeskJet 3630 All-in-One Printer. It would be great if you could send me how to move forward.

I use a MacBook and MacOS Monterey.

Many thanks

Boris

[Betty0610]

@crotiger0605

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!