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‎12-29-2021 06:31 AM - last edited on ‎12-31-2021 10:20 AM by

HP Recommended
Product: OMEN laptop 15 ek0019s
Operating System: Microsoft Windows 11

My notebook won't detect the screen, although it does work fine with external screen. The notebooks screen just stays black and won't be listed on the detected monitors.

I flew back home a few days ago from a trip to which I brought my pc. After I first noticed this I tried:

. Restarting (obviously)

. Updating drivers

. See if the ram wasn't plugged in well

 

After that it did work for a while and then blackscreened again. I tried updating the bios but the update failed and the health diagnosis from de hp center just keeps saying that the diagnosis isn't available although I already updated it. I strongly believe it has something to do with the bios (F.06) but I don't know why it won't just update. Or maybe it's something different.

 

Would appreciate some help, really need to study for my exams.

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