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‎12-30-2021 07:59 AM

HP Recommended
Product: HP Photosmart d110
Operating System: Microsoft Windows 10 (64-bit)

Print feature works fine, but cannot scan to laptop.  HP fix says the full software/driver is not installed.  The full software is NOT available to download.  I can only use HPsmart app, which will not work to scan anything.  I can get to the webbased scanning feature, and it WILL scan, but I don't have the option to save to my laptop.  

 

I really don't need a new printer, this works fine other than this issue....which is an HP issue that I feel they should have a fix for.  If I end up having to get a new printer, it will not be an HP due to this problem!

 

Anyone else run into this issue?  HP, please do better.....put the correct driver/software in your options to download!

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