• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Meet the All-New HP App: One App for All Your HP Devices replacing HP Smart App Click here to view the Details!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Deskjet 3700
Microsoft Windows 10 (64-bit)

I've just set up a brand new Deskjet 3700 and would like to register for an Instant Ink trial.

 

HOWEVER... you need a code which can only be obtained once you've logged into the printer's Web Services. When I try to do this, it asks for a password:

printer password error.JPG

 

I've never set a password for this feature, so how can I obtain it? I've looked everywhere for a default and can't find one. You can't leave the box blank, as it won't allow you to submit. I've tried the Wifi direct default password ('12345678') and my HP Smart account password. No dice.

 

Any ideas?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.