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‎01-03-2022 03:16 PM

HP Recommended
Product: HP Envy 6052
Operating System: Microsoft Windows 10 (64-bit)

My HP Envy 6052 wont print at all. Worked just fine yesterday. It printed the one page I needed. Today when I print, in the printer queue I get "Error-Printing", no matter if i try it from word or HP smart. If I try printing from my cell phone, nothing happens.

 

Printer shows all indications it is ready and normally functioning. I tried using the HP print & Scan doctor, it verifies it is on the network (HP smart also sees it), but again it wont print. The virtual help bot not helpful at all.

 

I have tried restarting the printer, made sure the network sharing was on, changed ink cartages, checked the paper, restarted the printer spooler, tried to print different file types, restarted the computer, made sure the latest updates were installed on the computer and printer.

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