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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP Office Jet pro 6978
Microsoft Windows 10 (64-bit)

HP OfficeJet Pro 6978 printer will not feed paper straight and therefore jams.  I had a sheet with labels, and that got stuck.  Don't know if one of the small labels could be stuck somewhere I can't see.  I have checked by taking paper out with "handle" device being removed (by ink cartridges), and taking out paper tray and turning it on its back to see if I could find anything.  There is no paper stuck in the printer. How do I get it to start feeding paper straight into feed areas?  It worked beautifully until about 15 mins. ago.  Thank you

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