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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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01-07-2022 06:56 AM
Product: Office Jet Pro 8025e
Operating System: Other
I just bought an HP Office Jet Pro 8025e and it works well other than the scanner. The copier works but when I scan with either the document feeder or flatbed the quality is very bad. Print is barely legible. I use a Mac with OSMonterey 12.0.01.
I had an HP Office Jet Pro 8620 before buying this one and it scanned perfectly.
Any thoughts how to rectify this or is there a problem with this product??
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