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‎01-07-2022 03:57 PM - last edited on ‎03-20-2022 10:41 AM by Retired

HP Recommended
Product: Dell
Operating System: Microsoft Windows 10 (64-bit)

My OfficeJet 3830 wireless printer has been working fine, even earlier today.  Now all of a sudden I cannot print anything in color.  Going into my printer preferences there is no longer a color option where you can typically pick black/white or color.  This option has vanished from the preferences.  I've tried removing and reinstalling multiple times but it still is not printing in color.  When I print the test page and alignment pages they print in color just fine, but nothing else.  Any thoughts?

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