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HP OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

I currently use a HP OfficeJet Pro 8710 which uses 955 Ink Cartridges. When I installed my brand new 955 cartridges i bought last year to replace my ink, it indicates that the cartridges are generation cartridges that don't work with my printer. The cartridges are from the same batch that I purchased last year. Is there any solution for this issue?Error Message on my HP OfficeJet Pro 8710 PrinterError Message on my HP OfficeJet Pro 8710 PrinterInk Cartridges bought at the same timeInk Cartridges bought at the same time

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